Session handouts will be posted as they become available.

• #101 - Fitness Options to Fit Each Resident.pdf - 1076363 bytes, 1/9/2012 2:32:03 PM.
• #102 - Selecting the Best E-Health Records System.pdf - 3214578 bytes, 1/10/2012 9:47:59 AM.
• #103 - Dealing With Challenging Behaviors (1 of 3).pdf - 191940 bytes, 1/18/2012 10:40:34 AM.
• #103 - Dealing with Challenging Behaviors (2 of 3).pdf - 622114 bytes, 1/10/2012 9:20:23 AM.
• #103 - Dealing with Challenging Behaviors (3 of 3).pdf - 75277 bytes, 1/18/2012 10:42:08 AM.
• #105 - We Need to Talk - Strategies to Make Tough Conversations Easier.pdf - 1708799 bytes, 1/18/2012 10:43:23 AM.
• #106 - Awakenings - Changing the Culture of Medication Use and Dementia Care (1 of 2).pdf - 180857 bytes, 1/18/2012 10:44:06 AM.
• #106 - Awakenings - Changing the Culture of Medication Use and Dementia Care (2 of 2).pdf - 105027 bytes, 1/18/2012 10:44:12 AM.
• #108 - Hidden Benefits of Active Aging Communities.pdf - 53712 bytes, 1/18/2012 10:46:03 AM.
• #110 - The Equation for Positive Dementia Care.pdf - 5020793 bytes, 1/18/2012 10:46:54 AM.
• #111 - RUG-IV - Strategies to Ensure Compliance and Enhance Revenue.pdf - 313222 bytes, 1/9/2012 2:45:48 PM.
• #112 - Innovative Service Model + Technology = Independence Solutions.pdf - 223249 bytes, 1/27/2012 2:39:20 PM.
• #201 - The New Quality Measures - Digging Beneath the Data.pdf - 130319 bytes, 1/9/2012 2:46:04 PM.
• #202 - Make Your Activity Program More Person-Centered Using Performance Indicators.pdf - 10111636 bytes, 1/18/2012 10:52:07 AM.
• #203 - Teamwork in the Kitchen for Successful Infection Control.pdf - 1179092 bytes, 1/18/2012 10:53:06 AM.
• #206 - Harassment, Protection Orders and Lease Violations.pdf - 1493263 bytes, 1/24/2012 8:43:47 AM.
• #207 - Improving and Preventing Hospital Readmissions.pdf - 270453 bytes, 1/16/2012 8:52:36 AM.
• #208 - Medication Thefts - Investigation, Reporting and Best Practices (1 of 2).pdf - 185533 bytes, 1/9/2012 1:14:03 PM.
• #208 - Medication Thefts - Investigation, Reporting and Best Practices (2 of 2).pdf - 109179 bytes, 1/9/2012 1:14:39 PM.
• #211 - Tenant Handbooks - Why You Love Them, Need Them and Will Love Them.pdf - 59741 bytes, 1/18/2012 11:15:15 AM.
• #302 - M.A.P. - A Breakthrough Model for Early Memory Loss Programs.pdf - 3853342 bytes, 1/18/2012 11:17:43 AM.
• #304 - Know Your Costs - Healthcare Reform Demands It.pdf - 275993 bytes, 1/19/2012 1:47:59 PM.
• #308 - Rehabilitation Services and MDS 3.0.pdf - 6077850 bytes, 1/20/2012 10:03:59 AM.
• #404 - Preserving Spiritual Dignity by Planning One's Good-byes.pdf - 29576 bytes, 1/18/2012 11:34:52 AM.
• #405 - Sharpen Your Assessmen and Critical Thinking Skills.pdf - 144840 bytes, 1/18/2012 11:35:29 AM.
• #503 - Understanding Pain Management.pdf - 356836 bytes, 1/18/2012 11:48:53 AM.
• #504 - Reducing Fall Injuries through Design and New Technology (1 of 2).pdf - 447821 bytes, 1/18/2012 11:49:41 AM.
• #505 - Advocate for the Residents - Alternative Decision-Makers.pdf - 381392 bytes, 1/23/2012 1:56:15 PM.
• #507 - Creating a Center of Excellence in Transitional Care.pdf - 446265 bytes, 1/18/2012 2:17:15 PM.
• #511 - How to Develop Accurate Tenant and Client Records (1 of 2).pdf - 56974 bytes, 1/18/2012 11:53:10 AM.
• #511 - How to Develop Accurate Tenant and Client Records (2 of 2).pdf - 15202 bytes, 1/18/2012 11:53:25 AM.
• #514 - Small but Powerful Culture Change Initiatives that Really Pack a Punch.pdf - 901658 bytes, 1/18/2012 11:54:00 AM.
• #602 - Responding to Bioethical Challenges in Long Term Care (1 of 2).pdf - 60370 bytes, 1/18/2012 1:28:21 PM.
• #602 - Responding to Bioethical Challenges in Long Term Care (2 of 2).pdf - 21020 bytes, 1/18/2012 1:28:38 PM.
• #607 - Slam the Door on Scammers!.pdf - 1214673 bytes, 1/18/2012 1:31:05 PM.
• #608 - Pain the Fifth Vital Sign.pdf - 4168494 bytes, 1/23/2012 3:00:35 PM.
• #610 - About LGBT Aging.pdf - 75714 bytes, 1/18/2012 1:32:57 PM.
• #611 - Driving Wellness - How to Reduce Expenses and Empower a Healthier Workforce (1 of 4).pdf - 434544 bytes, 1/9/2012 12:23:14 PM.
• #611 - Driving Wellness - How to Reduce Expenses and Empower a Healthier Workforce (3 of 4).pdf - 304303 bytes, 1/9/2012 12:24:20 PM.
• #611 - Driving Wellness - How to Reduce Expenses and Empower a Healthier Workforce (4 of 4).pdf - 274103 bytes, 1/9/2012 12:24:38 PM.
• #611 - Driving Wellness - How to Reduce Expneses and Empower a Healthier Workforce (2 of 4) .pdf - 343170 bytes, 1/9/2012 12:23:46 PM.
• #612 - Ethics, Law and Family Dynamics.pdf - 81248 bytes, 1/18/2012 1:40:26 PM.
• #615 - Effective and Efficient Investment Management for Foundations and Endowments.pdf - 301111 bytes, 1/18/2012 1:41:08 PM.
• #616 - How the Veteran Administration's Aid and Attendance Pension Can Help Your Adult Day Clients (1 of 2).pdf - 67376 bytes, 1/18/2012 1:58:10 PM.
• #616 - How the Veteran Administration's Aid and Attendance Pension Can Help Your Adult Day Clients (2 of 2).pdf - 45056 bytes, 1/18/2012 1:58:28 PM.
• #701 - No More Elderspeak!.pdf - 3018652 bytes, 1/18/2012 2:03:05 PM.
• #702 - Team Leaders in the Making - Encourage Cooperation, Build a Winning Team.pdf - 1452883 bytes, 1/18/2012 2:03:31 PM.
• #704 - Top Ten Tips for Effectively Communicating wtih Surveyors and Investigators.pdf - 474150 bytes, 1/18/2012 2:04:13 PM.
• #705 - The New Landscape of the ADA - Employee Disabilities and Accommodations.pdf - 105254 bytes, 1/18/2012 2:04:43 PM.
• #706 - Improve the Energy Efficiency in Your Building and Save Big Bucks.pdf - 2199814 bytes, 1/19/2012 9:23:04 AM.
• #804 - Successful Supervision Using the Employee Life Cycle Model.pdf - 684314 bytes, 1/18/2012 2:08:57 PM.
• #807 - Stepping into the World of Dementia - A Holistic Approach.pdf - 1513625 bytes, 1/18/2012 2:10:53 PM.
• #808 - Sales Incentives in Senior Housing - The Benefit and the Legacy (1 of 4).pdf - 50943 bytes, 1/5/2012 4:07:52 PM.
• #808 - Sales Incentives in Senior Housing - The Benefit and the Legacy (2 of 4).pdf - 61464 bytes, 1/5/2012 4:07:50 PM.
• #808 - Sales Incentives in Senior Housing - The Benefit and the Legacy (3 of 4).pdf - 327308 bytes, 1/5/2012 4:07:55 PM.
• #808 - Sales Incentives in Senior Housing - The Benefit and the Legacy (4 of 4).pdf - 300400 bytes, 1/5/2012 4:07:46 PM.
• #811 - Rethink Your Employees Wellness Initiatives - Creating a Culture of Well-Being and Engagement.pdf - 884838 bytes, 1/9/2012 9:14:12 AM.
• #813 - Thwart Abusive Visitors! Best Practices for Serving and Protecting.pdf - 107424 bytes, 1/18/2012 2:13:59 PM.